Paperchase lifts sales with Retail Assist’s Merret

Published 14th May 2008

THE CHALLENGE

With more than 100 UK outlets, including standalone stores, concessions within Borders, selected Selfridges and House of Fraser stores, plus operations within Singapore and Australia, Paperchase is the retail brand leader in design-led, innovative stationery.

ISSUES FACED

Faced with the challenges of multi-channel growth, Paperchase acknowledged that it needed an integrated merchandise management system. It decided to replace existing merchandise systems with the Merret Supply Chain solution, encompassing core modules supporting central buying and merchandising and distribution centre operations.

WHY MERRET?

Merret impressed Paperchase with the depth and breadth of functionality within its integrated solution, its ability to deliver within short timescales, plus its hands-on retail experience. It was able to provide a single platform for product management, purchase order management, allocations and replenishment, warehouse management and MIS reporting.

RESULTS

· Improved business performance in terms of sales turnover and profitability
· Predicted system payback within 18 months
· Increased functionality in all areas
· An uplift in user productivity
· Better control of the supply chain

“We attribute a 6.4% sales uplift to Merret during the financial year 06-07,” said David Bateman, Global CFO.


www.paperchase.co.uk
www.merret.com
www.retail-assist.com